News & Insights | Patient Access & Copay Program Trends | InfinityRx

InfinityRx Wins Bronze at the 2025 American Business Awards® for Customer Service Success

Written by InfinityRx | Apr 30, 2025, 1:00:00 PM

FOR IMMEDIATE RELEASE

InfinityRx Wins Bronze at the 2025 American Business Awards® for Customer Service Success

Westbury, NY — April 30, 2025 — InfinityRx has been named a Bronze Stevie® Award Winner in the Customer Service Success — Business Service Industries category at the 23rd Annual American Business Awards®. The recognition follows the company's 2024 Gold Stevie® win and highlights InfinityRx's continued execution on behalf of pharmaceutical manufacturer clients.

The Winning Entry

Judges evaluated InfinityRx on the measurable outcomes delivered to its pharmaceutical manufacturer clients over the preceding year. Among the results highlighted in the submission:

  • $50 million recovered across 85,000 previously underpaid claims
  • 450–500% revenue growth since 2022
  • 15+ program transitions delivered with zero patient disruption
  • 48-hour mid-year benefit adjustments — compared to an industry standard of four to six weeks

Judges praised the company's operational differentiation. Highlights from the judges' comments:

"A clear focus on a challenging problem and a specific customer outcome. The program demonstrates thoughtful design in how it simplifies access, reduces friction for patients and providers, and adapts quickly as conditions change."

"Your company's 450–500% increase in revenues since 2022 indicates that the market has recognized and valued the differentiation in your company's model."

"This is a strong submission that clearly illustrates how innovative technology and customer focus can disrupt an industry dominated by legacy companies."

A Statement from the Founder

"Customer service in patient support isn't a call center metric — it's whether the fund you set aside for a patient actually reaches them, whether your benefit design updates ship in days instead of weeks, and whether your team spends their time on strategy or reconciliation," said Greg Savino, PharmD, Co-Founder and CEO of InfinityRx. "The numbers in this submission are what happens when all of that runs on one owned platform. We're grateful to the Stevie judges for recognizing what our clients already know."

About InfinityRx

InfinityRx is an administrator for copay assistance programs that uses proprietary technology to deliver progressive, efficient, and cost-effective Patient Support Programs for pharmaceutical and biotech manufacturers. Founded in 2021 and headquartered in Westbury, New York, the company owns and operates its patent-protected claims adjudication platform end-to-end — unifying pharmacy and medical adjudication, copay program administration, accumulator and maximizer defense, and real-time analytics on a single intelligent infrastructure.

Learn more at infinityrx.com.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the American Business Awards®, the International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Middle East & North Africa Stevie Awards. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Learn more at stevieawards.com.

Media Contact

press@infinityrx.com
InfinityRx
1600 Stewart Avenue, Suite 404
Westbury, NY 11590
888-927-3499

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